If unsatisfied with any product purchased through, please request a return merchandise authorization (RMA) number.  Then return the product via your choice of shipping service within 30 days from receipt, for a refund of purchase price minus a 25% (not to exceed $100 US) restocking fee. Shipping costs will fall on the customer. The product must be in resalable condition and in the original packaging. For your protection, insure returns for the full value of the purchase price. Your adjusted refund amount will be processed within five (5) business days of item(s) receipt.

Jays Big Rolls, Inc. reserves the right to cancel any order or ship equivalent product for any reason.

Contact Information

Jay’s Big Rolls welcomes your comments regarding our Return Policy. If you believe that Jay’s Big Rolls has not adhered to this statement, please contact Jay’s Big Rolls at We will use commercially reasonable efforts to promptly determine and remedy the problem.